Q: The content doesn't seem to be
the same on all the servers, why?
A: This is because the servers are located in
different geographical areas with different feeds and peering arrangements at each. We
have designed our system this way for redundancy and speed.
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Q:
I am unable to access
certain groups via the Web Browser gateway, why?
A: As it
is stated in our terms and conditions,some groups are only accessible via a
newsreader. The reason for this is due to a legal issues in regards of providing a way to
decode any images that some one else posted. If you do encounter any questionable material
that somebody, posted please let us know so that we may remove the offending article.
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Q: Some newsgroups seems to be
expiring very quickly, why?
A:
The rate of article expiration will vary by group and will depend on the amount and size
of new articles coming in. This is especially true for binaries groups. We do not set
limits on retention time, the only limitation is the amount of disk space available.
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Q:
Do I have to use a newsreader to
access your newsgroups?
A: No, for our web server accounts, we have a Web
Gateway both for PC
users and WebTV users. All that is required is a web browser.
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Q: How do I cancel my account?
A: Go to our Signup page and you will see
" Cancel My Membership" and follow the instructions.
It's that easy .
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Q: Do I have to have a credit card
to sign up?
A: No, you can also pay by money order.
check our
Signup
page for details.
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Q: How will your charge appear on
my credit card statement?
A: To protect your privacy,
any charges will discreetly appear as CCBill.com *TBM newsfeeds on your
credit card statement.
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Q: Why are there articles missing
in the binaries newsgroups?
A: This can happen for several reasons. The most
likely is that some of the articles (or parts of articles) were filtered out as spam
before they reached our servers. We do not filter any incoming articles on our binaries
servers, everything we receive from our upstream is posted. Many news servers limit the
maximum article size and if any articles are in excess of that size the server will cancel
it automatically and it will not propagate out. Also, all news servers have the right to
filter out anything that passes through their server. Keep in mind that
Usenet was
designed to carry only plain text, not large binary files. Processing binary articles
places twice as much strain on the server as plain text articles do. For these reasons no
guarantee regarding completeness of binary articles is expressed or implied by
worldwidenewsfeed.com.
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Q: Some articles that I post from
worldwidenewsfeed.com do not seem to propagate to other news servers, why?
A: Another news server may be canceling them . We
can take no further responsibility for articles not propagating once they have been sent
to our upstream servers. Another reason could be if you have a record of abuse on our
servers your posting access may have been disabled. Once your posting access has been
disabled due to posting abuse it will never be restored, so don't even ask. Nor will we
issue refunds for this reason.
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Q:
I need to change the credit card
I am using with worldwidenewsfeed.com. What do I
need to do?
A:Go to our
Signup
and cancel your
current account canceled. Wait until your current subscription period expires and you can
no longer login then sign up a new account with the new credit card information.
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Q:
I am getting a
"502 Authentication Error." What does this mean?
A:
A "502 Authentication Error" means
several things, such as:
You are possibly trying to access a
server that you did not purchase a subscription
to,
or
that you may have typed your username and/or password incorrectly.
Another possible cause is inaccurate or outdated credit card information.
User names and passwords are case sensitive!
Q:
What is the POP3 and/or
SMTP address?
A:
worldwidenewsfeed.com does not
provide E-Mail account with the Usenet services.
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Q:
Is there a download limit?
A: Yes or No
It Depends on your subscription. Please check the
price page for more information
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Q:
Where can I find more info on
Usenet?
A: Usenetservices.com
Find the Usenet FAQ list
at the CS department of the Utrecht University. You
can also read about the early days of usenet
from the original book: " Netizens
: On the History and Impact of Usenet and the Internet " which is
available
here.
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Q: I'm getting an AUTHENTICATION FAILED message
A:
First, check that you entered the correct username
and password. If you forgot your username and/or password, email
webmaster@worldwidenewsfeed.com about
your problem and we shall resend your username and password to your registered email.
Unfortunately, we cannot send this info to a different email because there is no
way for us to authenticate your request.
If you are sure
about your username and password, then the error may be because your account exceeded the
allowed number of simultaneous logins. Also, some newsreaders do not disconnect
cleanly, in which case you may have to wait a few minutes before your account is cleared.
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Q: What are the daily
limits for posting?
A:
There are currently no limits for
posting.
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Q:
What
is the number of simultaneous connections that are allowed?
A:
For ams,nyc,ariz.worldwidenewsfeed.com
the limit is 10 connections (per
username/IP-number)
For news.worldwidenewsfeed.com the
limit is 8 connections (per username/IP-number)
For web.worldwidenewsfeed.com the
limit is 3 connections (per username/IP-number)
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If
you still need help, contact
support@worldwidenewsfeed.com.
Note: If you see others abusing this system please report it to
webmaster@worldwidenewsfeed.com right away.
