Q: The content doesn't seem to be the same on
all the servers, why?
A: This is because the servers are located in different
geographical areas with different feeds and peering arrangements at each. We have designed
our system this way for redundancy and speed.
Back to Top
Q: I am unable to access certain groups via
the Web Browser gateway, why?
A: As it is stated in our terms and conditions,some
groups are only accessible via a newsreader. The reason for this is due to a legal issues
in regards of providing a way to decode any images that some one else posted. If you do
encounter any questionable material that somebody, posted please let us know so that we
may remove the offending article.
Back to Top
Q: Some newsgroups seems to be expiring very quickly, why?
A:
The rate of article
expiration will vary by group and will depend on the amount and size of new articles
coming in. This is especially true for binaries groups. We do not set limits on retention
time, the only limitation is the amount of disk space available.
Back to Top
Q: Do I have to
use a newsreader to access your newsgroups?
A: No, for our web server accounts, we have a Web Gateway
both for PC users and WebTV users.
Back to Top
Q: How do
I cancel my account?
A: Go to our Signup
page and you will see " Cancel My Membership" and follow the instructions.
It's that easy .
Back to Top
Q: Do I
have to have a credit card to sign up?
A: No, you can also pay by money order. check our Signup page for details.
Back to Top
Q: How
will your charge appear on my credit card statement?
A: To protect your privacy, any charges will
discreetly appear as CCBill.com *TBM newsfeeds on your credit card statement.
Back to Top
Q: Why
are there articles missing in the binaries newsgroups?
A: This can happen for several reasons. The most likely is
that some of the articles (or parts of articles) were filtered out as spam before they
reached our servers. We do not filter any incoming articles on our binaries servers,
everything we receive from our upstream is posted. Many news servers limit the maximum
article size and if any articles are in excess of that size the server will cancel it
automatically and it will not propagate out. Also, all news servers have the right to
filter out anything that passes through their server. Keep in mind that Usenet was
designed to carry only plain text, not large binary files. Processing binary articles
places twice as much strain on the server as plain text articles do. For these reasons no
guarantee regarding completeness of binary articles is expressed or implied by
worldwidenewsfeed.com.
Back to Top
Q: Some
articles that I post from worldwidenewsfeed.com do not seem to propagate to other news
servers, why?
A: Another news server may be canceling them . We can take
no further responsibility for articles not propagating once they have been sent to our
upstream servers. Another reason could be if you have a record of abuse on our servers
your posting access may have been disabled. Once your posting access has been disabled due
to posting abuse it will never be restored, so don't even ask. Nor will we issue refunds
for this reason.
Back to Top
Q: I
need to change the credit card I am using with worldwidenewsfeed.com. What do I need to do?
A:Go to our
Signup and cancel your current account canceled. Wait
until your current subscription period expires and you can no longer login then sign up a
new account with the new credit card information.
Back to Top
Q: I am getting a "502 Authentication
Error." What does this mean?
A:
A "502 Authentication Error" means several things, such as:
You are possibly trying to access a server that you did not purchase a subscription to, or that you may have typed your username
and/or password incorrectly.
Another possible cause is inaccurate or outdated credit card information.
User names and passwords are case sensitive!
Q: What is the POP3 and/or SMTP address?
A:
worldwidenewsfeed.com does not provide E-Mail
account with the Usenet services.
Back to Top
Q: Is there a download limit?
A: Yes or No
It Depends on your subscription. Please check the price
page for more information
Back to Top
Q:
Where can I find more info on Usenet?
A: Usenetservices.com
Find the Usenet FAQ list
at the CS department of the Utrecht University. You can also read
about the early days of usenet from the
original book: " Netizens : On the History and Impact of Usenet and the Internet
" which is available here.
Back to Top
Q: I'm getting an AUTHENTICATION FAILED message
A: First, check that you entered the
correct username and password. If you forgot your username and/or password,
email webmaster@worldwidenewsfeed.com about your problem and we shall resend your username and
password to your registered email. Unfortunately, we cannot send this info to a
different email because there is no way for us to authenticate your request.
If you are sure about your username and
password, then the error may be because your account exceeded the allowed number of
simultaneous logins. Also, some newsreaders do not disconnect cleanly, in which case
you may have to wait a few minutes before your account is cleared.
Back to
Top
Q:
What are the daily limits for
posting?
A:
There are currently no limits for
posting.
Back to Top
Q:
What is the number of simultaneous
connections that are allowed?
A:
For ams,nyc,ariz.worldwidenewsfeed.com the
limit is 10 connections (per username/IP-number)
For news.worldwidenewsfeed.com the limit is 8 connections (per username/IP-number)
For web.worldwidenewsfeed.com the limit is 3 connections (per username/IP-number)
Back to Top
If you still need help, contact
support@worldwidenewsfeed.com.
Note: If you see others abusing
this system please report it to
webmaster@worldwidenewsfeed.com right away.
